Your data, handled plainly.
What we ask Instagram for, what we never do, and how AI touches your data.
What we ask Instagram for.
Four permissions, through Instagram's official API. You choose what to grant.
instagram_business_ basic Connect your professional account and show its profile and media.
instagram_business_ manage_ insights Read account and post insights to show you analytics.
instagram_business_ manage_ comments Read and reply to comments, and run triggers you set.
instagram_business_ manage_ messages Show conversations and send the replies you configure.
Protected, by default.
What we never do
- Ask for or store your Instagram password
- Sell Meta Platform Data
- Use Meta Platform Data for off-platform advertising
- Build advertising profiles of the people who comment or message you
- Use your data for surveillance or eligibility decisions
- Access unrelated private accounts
How we protect it
- Encryption in transit
- Restricted production access
- Access tokens treated as sensitive
- Documented incident response
- Providers reviewed before they handle data
- Backups
Disconnect or delete, anytime.
Two separate actions. Do either, or both.
Disconnect Instagram
Syncing and Auto DM stop; our tokens are revoked.
Immediate
Delete your account
In the app, or email us from your registered address.
Within 30 days
Remove a waitlist entry
Email us from the address you signed up with.
Within 30 days
AI and data.
AI runs only when you start it, and sees only what the feature needs.
- Tokens never sent
- No training on Meta data
- Fit score isn't AI
Our AI providers
- OpenAI
- Microsoft (Azure OpenAI Service)
- Google (Gemini API)
- OpenRouter
OpenRouter passes a request to the model provider it selects.
- AI features run only when you start them.
- We send a provider only the content a feature needs.
- Instagram access tokens and passwords are never sent to an AI provider.
- Creonnect doesn't use Meta Platform Data to train a general-purpose or shared model.
- In brand drafts, AI never writes fees, dates, links, handles or discount codes.
- The fit score isn't AI. It's niche 40 + engagement 35 + views 25.
